Karen Smiley

Hi and welcome to my Wiki Home Page! (Yes, Girls Do Wiki :)

I have over 20 years experience in the full software development life cycle, including real-time software development; graphical, analytical, and database software systems; configuration management; people and project management; sustaining software and hardware; integration and test; and CMM-based process improvement. I've worked in a variety of industries, and am now a Senior Consultant in Corporate Research at ABB (www.abb.com ) in the North Carolina Triangle Area. My group's purpose is to provide business-goal-driven improvement guidance to ABB business units in the Americas who develop software systems.

My personal focus is on supporting Agile Teams, and I've created a website dedicated to them (www.agileteams.com ). As far as I know, I was the first person ever to become both a PSP (Personal Software Process) Instructor (see Psp Instructor)/ TSP (Team Software Process) Launch Coach (see Tsp Launch Coach) and a Certified Scrum Master (see Scrum Master Certification.) I attend AgileRTP meeting whenever my travel schedule permits.

I believe in Methodological Pluralism over Methodological Purity: there is No Silver Bullet. If I were still primarily a developer (like my brother, Paul Smiley, and my brother-in-law, Jim), I would want to have a broad collection of good tools in my toolbox; and I consider methodologies and processes such as PSP/TSP and agile to be 'tools' in the same way that {programming languages, design methods, databases ...} are.

I would love to hear from people with similar interests - please visit the Agile And Tsp Discussion or Six Sigma Discussion pages and share your thoughts! (Thanks to Alex Chapman for his early encouraging feedback on one of my abstracts.) Also, see discussion group groups.yahoo.com .

My detailed biography, with a list of active research projects, is now maintained online at karen.agileteams.com . A quick reference to my web identity can be found via claimid.com .

I can be reached at: karen at agileteams dot com

Karen Smiley -- August 14, 2003 (refactored to www.agileteams.com on Nov. 30, 2003; claimID reference added 31 Jan 2007; substituted new blog URL Nov. 11, 2008)


And yes, "Smiley" is my Real Name. I use Smiley Faces for both fun and signature purposes.


You've got mail!

Karen, I tracked you down as I am trying to develop an understanding of Information Technology Governance and see that you created the changes in SoftwareEngineeringInstitute. I have two short questions:

1) is it fair to say CMM/CMMI has no relationship to Capability Security Model ?

2) do you know of good portals / wikis etc where practioners in Change Management, Strategic Management, IT alignment, etc get together?

BTW if you cannot edit on this site suggest you visit Meat Ball and temporarily use www.usemod.com -- David Liu 31Mar05

Hi David - sorry for the delay in responding to your questions:

1) I was/am unfamiliar with Capability Security Model and would have to learn more about it to have a lot of confidence in my answer, but for now I would guess no, there is probably no connection with the CMM/CMMI

2) For Change Management, you could try out CM Crossroads. At SEPG this year, there was some vendor activity around creation of a Business Development Maturity Model - a Google search might find you something of interest on Strategic Management. (I'm assuming you've already searched groups.yahoo.com for those topics.) Good luck! -- Karen :) 14Dec05


9/30/2003: New discussion group created - groups.yahoo.com Just send email to mailto:agileteams-subscribe@yahoogroups.com to join!

10/25/2003: Preliminary draft of www.agileteams.com put online. Check out our Publications area for updated postings of research papers and presentations.

11/19/2003: Updated to reflect Scrum Master certification and related activities.

11/30/2003: Refactored to reference my CV at www.agileteams.com .

08/17/2004: I'm now a PhD student in Computer Science at North Carolina State University, exploring thesis ideas relating to Measuring Agile Teams and Coaching Agile Teams. Suggestions welcome!!

11/11/2008: PhD on hold; partial shift in focus towards requirements engineering and software architecture; still highly interested in agile and lean.


See original on c2.com